YG COLLECTION

We appreciate our valued customers, we offer FREE priority shipping on all US orders over $150 USD. All US customers qualify for the promotion. (Select Priority Shipping during checkout.)*Please allow a minimum of at least 1 business day for your tracking link to be updated via USPS. Orders marked as &#x201C;pre-shipment&#x201D; do not mean we have not shipped your order; USPS may be scanning more or less based on their workload. We do not have control over how fast an item will be in transit via USPS. Please allow up to 24 hours for processing after you have received tracking.

We appreciate our valued customers, we offer FREE priority shipping on all US orders over $150 USD. All US customers qualify for the promotion. (Select Priority Shipping during checkout.). *Please allow a minimum of at least 1 business day for your t

Free Shipping Promotion

Shipping policy

WHAT IS YOUR RETURN POLICY?

DO YOU SHIP INTERNATIONALLY?

WHAT IS YOUR CANCELLATION POLICY?

WHAT IS A MADE TO ORDER ITEM?

HOW DO I KNOW IF I HAVE ORDERED A MADE-TO-ORDER ITEM?

HOW LONG DOES IT TAKE FOR MADE TO ORDER ITEMS TO SHIP?

I DIDN'T RECEIVE A CONFIRMATION EMAIL, DID MY ORDER GO THROUGH?

HOW DO I KNOW WHEN MY ORDER HAS SHIPPED?

MY TRACKING NUMBER SAYS MY PACKAGE WAS DELIVERED, BUT I HAVEN'T RECEIVED IT.

WHERE IS MY RETURN?

THE STYLE I WANTED IS SOLD OUT! HOW CAN I FIND OUT IF IT’S BEING RESTOCKED?

WHY ISN’T MY DISCOUNT CODE WORKING?

I FORGOT TO ADD MY DISCOUNT CODE. CAN YOU APPLY IT AFTER I PLACED MY ORDER?

WHAT IS SHOP PAY?

WHAT DO I DO IF THE ADDRESS WAS INCORRECT, AND MY PACKAGE IS BEING RETURNED TO SENDER?

FAQ'S

US / International Shipping

Order Processing

How do I know if my package has shipped and is on it's way

Do you ship internationally

International duties and taxes

How do I know which items are made to order or not?

How long does it take for made to order items to ship?

Return to sender

What can I do to protect my order

My package is missing, what do I do?

Extended holiday return policy

Exchanges - Store Credit

Non-returnable or exchangeable items

How to return

Direct link to return portal

Return processing

Defective or incorrect items

Damaged items

Can I cancel my order

Refund Policy

Free Shipping PromotionUpdated 6 months ago