US / International Shipping
US Shipping. International Shipping. First Class International Shipping. Availability Varies By Country. Options Available will display at Checkout.
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Shipping policy
NOTICE: YG is not responsible for lost or stolen packages. We kindly ask that you ensure your shipping address is correct on packages before they leave our facility. Lost or stolen packages are nonrefundable on our end. Once your order leaves our f
Order Processing
All orders are processed within 1 to 2 business days (excluding weekends and holidays).
Free Shipping Promotion
We appreciate our valued customers, we offer FREE priority shipping on all US orders over $150 USD. All US customers qualify for the promotion. (Select Priority Shipping during checkout.). *Please allow a minimum of at least 1 business day for your t
How do I know if my package has shipped and is on it's way
When your order is placed, you will receive an automatic confirmation email. Your order will be processed, and when it's ready to leave our distribution center, you will receive a second email with tracking information for your shipment. Please refer
Do you ship internationally
YG COLLECTION is proud to serve our YG family from all over the world! International shipping is available; depending on the location, rates will apply. The default pricing on our site is in USD.
International duties and taxes
YG is not responsible for international duties and tax fees. Duties, taxes, and customs fees vary depending on your country and the value of your goods. We are also not responsible for unclaimed parcels, customs holding times, or incorrect shipping a
How do I know which items are made to order or not?
Under the product description, we will indicate whether an item is made to order or not. No worries; very few items are.
How long does it take for made to order items to ship?
Made-to-order items often require 10–15 business days to be dispatched from our warehouse. A made-to-order item is a product manufactured solely for you. Production time is often much shorter.
Return to sender
If your package is returned to us due to an invalid address or forwarding issue, we will contact you and issue you a store credit gift card amounting to your order.
What can I do to protect my order
Our customers are our #1 priority, so we partnered with ROUTE Package Protection, a leader in package protection solutions, to give you amazing security every time you shop with YG. Route can be enabled upon checkout.
My package is missing, what do I do?
If your tracking information shows that your package was delivered but you can’t find it, please verify the shipping address. Look for a notice of attempted delivery and/or see if someone else accepted the delivery on your behalf. Please wait 3 days;