YG COLLECTION

<p id="isPasted">Our customers are our #1 priority, so we partnered with ROUTE Package Protection, a leader in package protection solutions, to give you amazing security every time you shop with YG. Route can be enabled upon checkout.</p><ul><li>Receive premium package tracking services.</li><li>Protect your order from lost, damaged, or stolen packages.</li><li>Visually track all your orders in one place.</li><li>Stay in the loop through every part of your delivery.</li></ul>

Our customers are our #1 priority, so we partnered with ROUTE Package Protection, a leader in package protection solutions, to give you amazing security every time you shop with YG. Route can be enabled upon checkout.

What can I do to protect my order

Shipping policy

WHAT IS YOUR RETURN POLICY?

DO YOU SHIP INTERNATIONALLY?

WHAT IS YOUR CANCELLATION POLICY?

WHAT IS A MADE TO ORDER ITEM?

HOW DO I KNOW IF I HAVE ORDERED A MADE-TO-ORDER ITEM?

HOW LONG DOES IT TAKE FOR MADE TO ORDER ITEMS TO SHIP?

I DIDN'T RECEIVE A CONFIRMATION EMAIL, DID MY ORDER GO THROUGH?

HOW DO I KNOW WHEN MY ORDER HAS SHIPPED?

MY TRACKING NUMBER SAYS MY PACKAGE WAS DELIVERED, BUT I HAVEN'T RECEIVED IT.

WHERE IS MY RETURN?

THE STYLE I WANTED IS SOLD OUT! HOW CAN I FIND OUT IF IT’S BEING RESTOCKED?

WHY ISN’T MY DISCOUNT CODE WORKING?

I FORGOT TO ADD MY DISCOUNT CODE. CAN YOU APPLY IT AFTER I PLACED MY ORDER?

WHAT IS SHOP PAY?

WHAT DO I DO IF THE ADDRESS WAS INCORRECT, AND MY PACKAGE IS BEING RETURNED TO SENDER?

FAQ'S

US / International Shipping

Order Processing

Free Shipping Promotion

How do I know if my package has shipped and is on it's way

Do you ship internationally

International duties and taxes

How do I know which items are made to order or not?

How long does it take for made to order items to ship?

Return to sender

My package is missing, what do I do?

Extended holiday return policy

Exchanges - Store Credit

Non-returnable or exchangeable items

How to return

Direct link to return portal

Return processing

Defective or incorrect items

Damaged items

Can I cancel my order

Refund Policy

What can I do to protect my orderUpdated 6 months ago