YG COLLECTION

<p>We have a 24-hour cancellation policy. You are allowed a purchased order to be canceled within 24 hours; a full refund will be processed to the original form of payment. You can email us at <a data-mce-fragment="1" data-mce-href="mailto:info@ygcollection.com" href="mailto:info@ygcollection.com" style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; color: rgb(18, 18, 18); transition: color 0.1s ease 0s, border-color 0.1s ease 0s, opacity 0.1s ease 0s, text-decoration-color 0.1s ease 0s; text-decoration: underline 1px rgba(18, 18, 18, 0.4); -webkit-tap-highlight-color: transparent; text-underline-offset: 2px;">info@ygcollection.com</a> for any order cancellation inquiries.</p>

We have a 24-hour cancellation policy. You are allowed a purchased order to be canceled within 24 hours; a full refund will be processed to the original form of payment. You can email us at info@ygcollection.com for any order cancellation inquiries.

WHAT IS YOUR CANCELLATION POLICY?

FAQ'S

WHAT IS YOUR RETURN POLICY?

DO YOU SHIP INTERNATIONALLY?

WHAT IS A MADE TO ORDER ITEM?

HOW DO I KNOW IF I HAVE ORDERED A MADE-TO-ORDER ITEM?

HOW LONG DOES IT TAKE FOR MADE TO ORDER ITEMS TO SHIP?

I DIDN'T RECEIVE A CONFIRMATION EMAIL, DID MY ORDER GO THROUGH?

HOW DO I KNOW WHEN MY ORDER HAS SHIPPED?

MY TRACKING NUMBER SAYS MY PACKAGE WAS DELIVERED, BUT I HAVEN'T RECEIVED IT.

WHERE IS MY RETURN?

THE STYLE I WANTED IS SOLD OUT! HOW CAN I FIND OUT IF IT’S BEING RESTOCKED?

WHY ISN’T MY DISCOUNT CODE WORKING?

I FORGOT TO ADD MY DISCOUNT CODE. CAN YOU APPLY IT AFTER I PLACED MY ORDER?

WHAT IS SHOP PAY?

WHAT DO I DO IF THE ADDRESS WAS INCORRECT, AND MY PACKAGE IS BEING RETURNED TO SENDER?

US / International Shipping

Order Processing

Free Shipping Promotion

How do I know if my package has shipped and is on it's way

Do you ship internationally

International duties and taxes

How do I know which items are made to order or not?

How long does it take for made to order items to ship?

Return to sender

What can I do to protect my order

My package is missing, what do I do?

Shipping policy

Extended holiday return policy

Exchanges - Store Credit

Non-returnable or exchangeable items

How to return

Direct link to return portal

Return processing

Defective or incorrect items

Damaged items

Can I cancel my order

Refund Policy

WHAT IS YOUR CANCELLATION POLICY?Updated a year ago